How Air Conditioning Specialists Is Handling COVID-19
At Air Conditioning Specialists, we are always committed to providing top-quality HVAC service in Austin and will continue to do so during the coronavirus pandemic. We are monitoring the situation closely and are following CDC best practice guidelines. As local and state regulations change, we will keep adjusting our protocols as necessary to do our part in helping to keep our community safe.
Please know we will continue to provide our services without any additional fees that we would not normally charge, price inflation, or recommendation of unnecessary work. You can count on us to provide service with an abundance of caution, but with the same transparent prices and high standards we have always had.
Our technicians are tasked with keeping the Austin community productive, healthy, and comfortable, and we ask that you help us during this time as well. Here is what you can expect and how we can help each other:
With Our Technicians: When required, we have been dispatching our technicians from home. When on-site, all of our technicians have been equipped with face masks for our customers’ safety. Gloves and shoe covers have always been standard practice for us and will remain so. In conjunction with using gloves, all our technicians have been instructed in current best practices for frequent handwashing. Any surfaces that our technicians come into contact with inside your home will be wiped down with disinfectant.
With Your Appointment: During your appointment, we ask that all members of your household observe recommended social distancing. Also, to minimize exposure, any forms that will need to be signed should be done so with your own pen. We can still accept checks as payment, but our technician will ask you to put it down, so they can pick it up at a safe distance.
With Our Office Staff: Every day before work, we monitor the temperatures of all staff members. Each member has been instructed to stay home and self-quarantine if they become ill. We have implemented social distancing recommendations, frequent handwashing, and regular use of sanitizers within our office.
We are taking every precaution possible to continue to serve the Austin community. We greatly appreciate your business and understanding during this difficult time.
We’re all in it together Austin!